The cost of your hire is based on the number of passengers, mileage and hours the vehicle is required for.

Contact our office team as extra fees may apply depending on the change requested. For cancellations, you must have to email the office as Terms and Conditions applies.

We can recommend places and have access to discounted sports events tickets through Sabre Events. If you would like some help organising a trip then please don’t hesitate to ask.

The majority of our vehicles are executive class if a standard vehicle is supplied we will inform you.

Yes. This is not a restriction as you will be charged for the total of mileage and hours of your trip. If you change the collection on the date you may be asked to pay an additional fee.

Vehicles are restricted to the amount of passengers they can carry and we must limit luggage to the safety requirements of the vehicle. If you have lots of luggage please inform George Regal Staff before travel.

All the details of your journey will be provided one day prior of travelling by one of the members of our office staff by email.

Our quotes are included the driver although when the times are too long or exceed more than the permitted driver hours per day, a feeder driver and extra fees may apply. Please see the drivers hours restrictions guidance below

https://www.coach-tours.co.uk/pdf/eu-drivers-hours-quick-guide-2010.pdf

Our payments methods are only Bank Transfer or by credit/debit card and have to be made in full 14 days before travel. We also take card payments over the phone.

You will pay a 20% deposit as soon as you get your invoice in order to secure your coach booking for the day requested. The outstanding balance must be paid until 14 days before your travelling date.

Coach hires are exempt from VAT so our prices do not include it.

The cancellation fees can be found in our terms and conditions. Once a deposit has been paid its non-refundable and secures the coach for the date requested. For full details on our cancellation policy see our terms and conditions.

We allow 15min free of charge after the departure more than this you will be charged £45 per hour. For Airports we allow a 30 minute grace period.

Yes as lif comfort breaks are needed please inform the driver.

You must contact our office team as soon as possible.

As a client your free to choose the collection and drop points. However, sometimes the roads are too narrow for some of our vehicles or parking is not permitted and a new pick up and drop off point might be requested from one of our office team or on the day.

You may drink alcohol on our coaches, but there are strict laws preventing us allowing alcohol on a vehicle such as travelling to a football ground. A £100 refundable deposit will be required.

Yes, but we ask that you tidy up any rubbish and keep the coach clean before you leave it. If additional cleaning is required you will be charged.

We do not allow the use of e-cigarettes or smoking any other substances on any of our coaches. Stops can be made if required by the customer at the moment of the booking.